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Technology enabled care (TEC) equipment has been a part of adult social care (ASC) in most areas of the UK for decades. More recently, commissioners have been exploring mainstream technologies’ potential to support older people living in the community. The purpose of this paper is to examine the challenges and opportunities presented by the growing application of mainstream technologies in ASC against the backdrop of the planned UK-wide switchover from analogue to digital telecommunications by 2025.

This general review uses research evidence, literature, industry standards and policy documents to address the challenges presented by the UK’s digital switchover and the potential role of mainstream technologies such as “smart speakers” in ASC.

The use of digital TEC and mainstream devices in ASC brings challenges related to access to reliable internet connections in parts of the UK; the need to update TEC safety standards; the ethics, privacy and data security measures that ensure digital products and services safeguard the interests of users; and evidence and commissioning practice.

This general review explores emerging areas of policy and research related to the planned UK digital switchover and the use of mainstream technologies in ASC. It offers a conceptual approach and suggests ways forward for research, regulatory and commissioning agendas.

The purpose of this paper is to present a research method which offers insights into the factors which affect the optimal use and implementation of telecare, or which may lead to its rejection by older people with support needs – factors pertinent to those involved in the design and delivery of both telecare research studies and of services.

The methodology outlined, influenced by Chicago School and Science and Technology Studies, emphasises the importance of context when examining social phenomena, such as the use of technology. The multi-method approach identified key patterns which provide insights into how telecare was used by a sample of older adults, including information on its suboptimal use and rejection.

The study of telecare use in real-life situations – and the investigation of other complex social interventions – requires an approach which fully considers the importance of context in explaining social phenomena. The main value of the method and findings lies in the insights offered to designers of larger studies which seek to generalise results, including telecare randomised control trials, as well as for those involved in the delivery of telecare services to achieve optimal adoption and use.

The study methods described combined ethnographic, longitudinal and qualitative methodologies and creative research tools in an innovative way to allow exploration of how context affects the uptake and use of telecare.

This paper seeks to evaluate the EU's “active ageing” agenda as a governance strategy for the activation of older workers, and its impact on the regulation both of those who make, and those who are the objects of, policy. This case study is used to reflect more broadly on the implications of governance strategies for the regulation of social subjects in the European Union (EU).

The paper adopts a model of governance comprising two dimensions, namely formal policy (policy aims) and operational policy (policy means). This model is used to explain how and to what effect, discourses and institutions interact in EU governance to produce particular forms of social subject regulation; in this case, activation.

For the operational dimension, the paper explores how contradictions and tensions within and between employment, pensions and social inclusion policies are reflected in, and the products of, a re‐allocation of responsibilities between the EU, member states, social partners, and individuals. For the formal dimension, it explains how employment for older workers is constructed as having a different meaning to the employment of other workers, and how EU discourse on active ageing disguises crucial inequalities between groups of older workers, both pre‐ and post‐retirement.

The paper concludes that active ageing policy in the EU institutes a new category of social subject, apparently eliding the former distinction between employment and retirement, namely the “activated retiree”.

The paper demonstrates the efficacy of the two‐dimensional approach to the empirical analysis of governance strategies and identifies how key tensions in the production of EU social policies directly impact on the regulation of social subject categories in the EU.

The first part of the paper aimed to interpret the changes addressed by the concepts of governance and activation in their context, in order to grasp the larger picture of the societal transformation underlying them: the starting point is the assumption that new modes of governance in activation policies are a fruitful entry point for effectively understanding deep waves of change of contemporary society. The second part aims to briefly introduce the papers included in this issue.

The paper insists on a perspective according to which there are two main dimension characterising the context of addressed transformations: the paradoxical torsion of the historical process of individualisation in the new spirit of capitalism; the profound redesign of the institutional programme, implying a new horizon for the instances of publicness.

Different and contradictory trends are pointed out in the actual pursuing of objectives of governance and activation, as far as the process of individualisation and the redesign of publicness are concerned. The impossibility of finding an abstract and universal evaluation of these transformations and the necessity of situated empirical inquiries are stressed.

The paper demonstrates the relevance of deepening the normative underlying dimensions (with regard to individualisation and publicness) of social processes for a better understanding of concrete transformations (specifically: operational and substantive changes introduced by new modes of governance in activation policies).

We examine how authorities' use of fair decision-making procedures and power benevolently shape workers' impressions of them as competent and warm, which serve as a mechanism whereby authorities' behaviors shape workers' emotional responses. We investigate how the role of these impressions differs depending on authority gender and consider whether emotional responses differ for male and female subordinates.

We conducted a between-subjects experimental vignette study in which we manipulate an authority's behaviors and gender. We use multigroup mediation analysis to test our predictions.

Authorities who employ procedural justice and benevolent power elicit reports of heightened positive emotion experiences and intended displays and reports of reduced negative emotion experiences and intended displays. These behaviors also enhance views of authorities as competent and warm. The mediating role of impressions differs by authority gender. Authority behaviors prompt reports of positive emotions through conveying impressions that align with authorities' gender stereotypes (competence for men, warmth for women). In contrast, warmth impressions mediate effects of behaviors on reported negative emotions when authorities are men, whereas when authorities are women, benevolent power use directly reduces reported negative experience, and procedural justice reduces negative display. Female respondents are more likely to report positive emotion experience and display toward male authorities and negative display toward female authorities.

By examining competence and warmth impressions as mechanisms, we gain insight into how the process by which authority behaviors affect worker emotions is gendered and shed light on micro-level dynamics contributing to gender inequality at work.

Ageing demographics are impacting employers around the world and, for many organisations, there are strong business reasons to develop strategies for managing the age profiles of their workplaces. Societal ageing is not necessarily bad news for business: older workers can be a valuable resource for employers in terms of skills, in-house knowledge and flexibility. Further, as populations age, businesses are delivering goods and services to an ageing market, and older workers can be a valuable resource. While ageing demographics can provide opportunities for the business community, there are significant challenges facing employers. For example, balancing the career interests and expectations of older and younger workers will necessitate new approaches to workforce planning, performance management and team building. As skilled workers become more scarce, employers need to also find ways to make better use of the talents and capabilities of older unemployed people. This chapter is written by representatives of employer networks in Europe and Asia. We discuss innovative approaches to age diversity of organisations on both continents. These include approaches to phased retirement, lifelong learning, flexible retirement and mentoring. In the final section, we suggest a research agenda which will generate practical knowledge for businesses which want to better manage workplace ageing. A business-focused research agenda includes improving the understanding of generations in the East and West, the intersection of age and other forms of diversity, lifelong learning, joblessness and providing the business case for businesses of different forms.

This paper explores through Schumacher's perspective on ‘the proper use of land’: the reasons for, and the means and consequences of, monitoring soil condition in managing agricultural landscapes sustainably. This particular perspective illustrates its argument with soil monitoring initiatives operating at various scales within the global agricultural context. Schumacher's land management goals are health, beauty and permanence, yet productivity is the goal most land managers focus on. The chosen indicators for soil monitoring need to reflect these goals. Hence, the indicators of choice for monitoring soil condition are attributes that can be: easily measured, improve soil productivity or protect the soil. Often attributes that have intrinsic ‘beauty’ (value), maintain ‘health’ (function) in ecosystems and are difficult to measure are ignored as soil condition indicators. The usefulness of information gained through monitoring soil condition is to make decisions that will be relevant for varied audiences and at different points in the decision-making process.

Following publication of a new vision for the English National Health Service (NHS) in 2014, known as the NHS Five-Year Forward View, a Vanguard programme was introduced by NHS England charged with the task of designing and delivering a range of new care models (NCMs) aimed at tackling deep-seated problems of a type facing all health systems to a greater or lesser degree. Drawing upon recent theoretical developments on the multilevel nature of context, we explore factors shaping the implementation of five NCM initiatives in the North East of England.

Data collection was based on semi-structured interviews (66 in total) between December 2016 and May 2017 with key informants at each site and a detailed review of Trusts' internal documents and policies related to the implementation of each NCM. Our analysis explores factors shaping the implementation of five NCM pilot sites as they touched on the multiple levels of context ranging from the macro policy level to the micro-level setting of workforce redesign.

It is far too early to conclude with any confidence that a successful outcome for the NCM programme will be forthcoming although the NHS Long-Term Plan seeks to build on the earlier vision set out in the Five-Year Forward View. Early indications show some signs of promise, especially where there is evidence of the ground having been prepared and changes already being put in place prior to the official launch of NCM initiatives. At the same time our findings demonstrate that all five pilot sites experienced, and were subject to, unrealistic pressure placed upon them to deliver outcomes.

Our findings demonstrate the need for a deeper understanding of the multilevel nature of context by exploring factors shaping the implementation of five NCMs in the North East of England. Exploring the wider national policy context is desirable as well as understanding the perceptions of front-line staff and service users in order to establish the degree of alignment or, conversely, to identify where policy and practice are at risk of pushing and pulling against each other.